Shipping & Handling

ALL ITEMS ARE DISPATCHED FROM UNITED KINGDOM.
PLEASE ALLOW 24-48 HOURS FOR YOUR TRACKING NUMBER & SHIPPING LABEL TO UPDATE UNLESS NEXT DAY DELIVERY IS CHOSEN.

 

DESTINATION
COURIER
COST
SHIPPING TIME
UK Next Day Delivery / Orders Made before 10am Royal Mail £7.99 Next Day by 1pm

UK delivery

 Royal Mail FREE 2-4 business days

EU delivery

*under £120
Royal Mail
 £10

up to 11 business days

EU delivery

*over £120
Royal Mail
 Free up to 11 business days

International express delivery

*under £120
Royal Mail
 £10 up to 11 business days

International express delivery

*over £120
Royal Mail
 Free up to 11 business days

 

 EU orders: As a temporary measure only, we are unable to prevent any customs & duties charges to EU customers. Please note that all EU orders are subject to duties and taxes and if a parcel is refused on delivery there is no guarantee it will be returned to us. Therefore we cannot accept it as a return to refund until we have physically received it.

PRE-ORDERS

For all pre-orders, please note that the 'dispatch by' date is a guide only and items can be shipped before or after this date. 
If your order contains both in-stock and pre-order items, we will send your entire order when the final item arrives. If you wish to receive the items in stock first, please place your order as 2 separate orders.

INTERNATIONAL TAXES AND DUTIES

International customers (outside United Kingdom) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international (including EU) packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.

To efficient and secure delivery, all international orders are shipped with DHL. You will be able to track your delivery form your order confirmation email or your account portal.