All sales in our Closing Down Sale are final and non-returnable.

UK

FREE Standard Delivery - on orders over £60 (2-4 Days, Royal Mail)

Standard Delivery - £4.99 (2-4 Days, Royal Mail)

Next Day Delivery (1 working days on orders placed before 10am) - £8.99

EU - All Duties Paid

We offer free international shipping using DHL Express (3–5 business days) for orders above a certain threshold, which is visible by country. For orders below this threshold, the cost of shipping can vary depending on the shipping location. We also offer standard international shipping (up to 15 business days) in select countries. All available shipping options and their associated costs will appear in your shopping cart and the checkout page ahead of placing your order.

BREXIT
The UK has reached a trade agreement with the EU that has taken effect from 01.01.21. This agreement establishes zero tariffs or duties on trade between the UK and the EU. This means that all orders placed and shipped within Europe, will continue as normal and avoid any further charges. 

All European orders will be shipped as normal. Our courier may contact you for payment, if this happens please pay it and we will reimburse you immediately.

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within one working day.

However, please note that during special releases, major holidays and sale periods this may take longer. 

PLEASE NOTE:

During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.

If you have any questions around shipping please email: sales@staxxjewellery.com

Opening Hours: Monday-Friday 9am - 5pm.

Shipping information

Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines. We offer tracked delivery (select it at checkout) All orders are shipped directly from our UK warehouse within 24 hours of the order being placed. Orders placed on the weekend will be shipped out Monday. The estimated shipping time begins from the day your order is despatched. Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us on sales@staxxjewellery.com if you have any questions. For more information on shipping please visit our FAQ's page.